El dia 1 de febrer es va celebrar el dia de la pobresa energètica i any rere any veiem com els casos de famílies en situació de pobresa energètica augmenten. La Directiva europea del mercat interior d’electricitat (2012/72/UE) obliga els estats membres de la UE a definir el concepte de consumidor vulnerable. Espanya encara no ha transposat completament aquesta normativa…
L’enquesta de consum que publica de forma periòdica la Unió europea (Consumer Market Monitoring Survey 2010) mostra els nivells de confiança del consumidor amb els diferents serveis.
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