PAPE

Fuel Poverty Care Points is a municipal service to inform and assist families and individuals at risk of fuel poverty

From November 2015 to March 2016 Ecoserveis have been commissioned to develop the pilot proof of this points for Barcelona City Council in the neighbourhoods of Sants-Montjuic, Nou Barris, Sant Andreu and Sant Martí.

Fuel Poverty Care Points offer information and advice to reduce the use of energy and water at home and guidance on existing measures to protect vulnerable consumers. In addition they also informative workshops on processing aid for the rehabilitation of homes that are in poor living conditions (poorly insulated with moisture, problems with building …) and help in dialogue with supply companies, while serving to detect instances vulnerable to fuel poverty.